Privacy Policy

chooselose.fit ("we", "us") respects your privacy. This policy explains what information we collect when you visit chooselose.fit, buy a plan, book a consultation or use the Meal Planner, and how we use it.

Information we collect

• Contact details you give us: name, email, phone number and shipping address.
• Order details: the plans, programs, labs and add-ons you select.
• Consultation bookings: the date and time you reserve and the details you enter.
• Meal Planner data: the meals and weeks you save in your account.
• Basic visit data: pages viewed, device type and approximate country.

Health information

Medical questions for GLP-1, peptide therapy and lab work are answered through a separate secure medical intake run by our licensed provider partners. That information goes to the treating providers, is protected under applicable health-privacy law (including HIPAA), and is not stored on chooselose.fit or used for marketing.

How we use your information

• To deliver your meal plan PDFs, Meal Planner access and consultations.
• To coordinate physician review, prescriptions and lab orders you request.
• To answer your questions and send order-related messages.
• To improve the site and measure how visitors find us, including through advertising partners such as Meta.

Sharing

We never sell your personal information. We share it only with the providers, pharmacies, labs, payment and hosting services needed to fulfil your order, or when required by law. We also share purchase measurement (described under Cookies) with Meta when our advertising tools are enabled.

Cookies

We use a small number of cookies and similar tools to keep you signed in and to understand site traffic. We also use Meta's advertising pixel on chooselose.fit to measure when visitors who clicked our ads buy a plan, and to improve those ads. The pixel receives only order amounts and order references — never your medical intake, medication or lab information.

Where the law requires your choice first (for example the EU/EEA and the UK), we ask before those advertising tools run: allow or decline in the cookie banner, and change your choice anytime through Cookie Settings in the site footer. Declining keeps Meta's measurement tools off for you. You can also block cookies in your browser; some features may then stop working.

Your choices

You can ask to see, correct or delete your personal information, or opt out of marketing messages, at any time by contacting us. You can change your advertising-cookie choice anytime through Cookie Settings in the footer. Depending on your state you may have additional privacy rights, which we will honor.

Data security & retention

We use reasonable safeguards to protect your information and keep it only as long as needed to provide our services and meet legal obligations.

Children

Our services are for adults 18 and older. We do not knowingly collect information from children.

Contact

Questions about this policy? Contact us through chooselose.fit.