Refund Policy

We want you to be confident in your purchase. Here is how refunds and cancellations work for each product.

Meal plan PDFs (Essential)

Meal plans are digital downloads delivered immediately. Because they cannot be returned, all sales are final once the files have been downloaded. If you have not downloaded your plan, you may request a full refund within 7 days of purchase. If a file is damaged or will not open, contact us and we will send a working copy.

Fresh Food Ideas subscription

You can cancel anytime. Cancellation stops future monthly charges; the current month already paid is not refunded, and you keep access until the end of that month.

Consultation calls

You may cancel or reschedule up to 24 hours before your call for a full refund or a new time. Cancellations within 24 hours, or missed calls, are not refundable.

Blood work

All blood work orders are nonrefundable. The lab fee covers your panel, the lab report, your provider's review and the treatment plan that follows, and is charged in full when the order is placed.

GLP-1 and peptide therapies

If the physician determines you are not eligible, you will not be charged for medication. Once a prescription has been filled or shipped, medications cannot be returned or refunded for safety reasons. Monthly programs can be cancelled before the next billing date; minimum program terms shown at checkout still apply.

Supplements

All supplement orders are nonrefundable. Please check with your provider before adding supplements to your order.